Erxes
Experience Operating System — marketing, sales, ops, and support unified.
AGPL-3.0 XOS platform replacing HubSpot, Zendesk, and more. Plugin-based TypeScript monorepo with Docker self-hosting — free core, enterprise modules available.
Intercom is a popular customer messaging and support platform known for live chat and, more recently, AI-driven support agents. It's closed source and per-seat/usage pricing can become expensive as a company scales its support and marketing operations.
Erxes is an open-source, self-hostable alternative that combines support messaging with marketing and sales functionality.
FAQ
Is there a free, open-source alternative to Intercom?
Yes. Erxes is open source (AGPL-3.0) and free to self-host.
What's the best open-source alternative to Intercom?
Erxes is the closest option if you want live chat and support combined with marketing and sales tools under one self-hosted platform, instead of Intercom's per-seat SaaS pricing.
What are the top open-source alternatives to Intercom?
Browse all open-source alternatives to Intercom above, or explore the full Business & Finance category for more options.